Ok99 Terms & Conditions — Full Platform Usage Policy

1. General Terms

Ok99 is an online gaming and Sports Betting platform operating for users in Bangladesh. By accessing the platform or using any of its services, you agree to be bound by these Terms & Conditions in their entirety.

Ok99 reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via email or an in-platform notification. Continued use of the platform following any update will be considered acceptance of the revised terms.

2. Account & Registration

To register at ok99, you must provide accurate and complete information. If an account is created with false details, ok99 reserves the right to close that account at any time.

• Each individual is permitted to hold only one account.
• The name and mobile number provided during account registration must be accurate.
• Your account login credentials (username and password) must be kept strictly confidential at all times.
• Sharing your account with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, contact ok99 Support immediately.

Before making your first withdrawal, you'll need to complete KYC (Know Your Customer) verification by submitting a photo of your National ID or passport along with a selfie. ok99 uses this information solely for identity verification purposes.

3. Age Verification & Restrictions

Ok99's services are available to users aged 18 and above only. Anyone under 18 is not permitted to use ok99, and any attempt to do so is a direct violation of these terms.

Ok99 urges parents and guardians to stay vigilant about internet use and ensure that minors in their care cannot access ok99.

4. Deposit & Withdrawal Policy

Deposits and withdrawals at ok99 are processed through Bangladesh's most popular mobile banking services. All transactions are secured and encrypted.

• Deposits must be made from a mobile banking account registered in your own name.
• Withdrawals can only be made to the payment method registered to your account.
• Winnings derived from bonuses are subject to rollover requirements before withdrawal.
• Large withdrawals may be held pending until your KYC verification is complete.
• ok99 reserves the right to temporarily hold withdrawals pending investigation of suspicious transactions.

5. Bonus & Promotion Terms

Ok99 offers a range of bonuses and promotions. Each bonus comes with its own terms, which are made available before you claim the bonus.

• First Deposit Bonus: Up to 100%, maximum ৳5,000. Rollover: 5x.
• Terms for reload bonuses, rebates, and referral bonuses are stated separately for each offer.
• You cannot claim one bonus while another is still active.
• If bonus abuse is suspected, ok99 reserves the right to cancel the bonus and conduct an investigation.
• ok99 reserves the right to modify or cancel any bonus offer at any time.
• If you withdraw before completing the bonus rollover requirement, the bonus amount will be deducted from your withdrawal.

Rollover means the bonus amount must be wagered a set number of times. For example, a ৳1,000 bonus with a 5x rollover requires a total of ৳5,000 in bets before you can make a withdrawal.

6. Betting Rules

Sports Betting at ok99 is governed by specific rules that apply equally to all members.

• Once a bet has been confirmed, it cannot be cancelled — except in certain exceptional circumstances.
• If a bet is accepted at incorrect odds due to a technical error, ok99 reserves the right to void that bet.
• If a match or event is abandoned, the bet will be voided and your stake will be returned.
• In the event of a results dispute, ok99's decision is final.
• If match manipulation or fixing is suspected, the relevant bets will be put on hold pending investigation.
• Placing bets on the same event using multiple accounts is strictly prohibited.

For casino games, the rules for each individual game are displayed within the game itself. All games use RNG (Random Number Generator) certified technology — ensuring results are completely random and impartial.

7. Responsible Gaming Policy

Ok99 is committed to responsible gaming. Gaming is a form of entertainment — it should never be seen as a source of income. ok99 helps members set their own limits and stay in control.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit at any time.
• Betting Limit: A cap on how much you can bet within a set period of time.
• Self-Exclusion: Take a break from your account for anywhere from 30 days to permanently.
• Reality Check: Receive periodic reminders to help you stay in control.
• Support: If you are struggling with addiction, ok99's support team is ready to help.

8. Account Suspension & Termination

Ok99 reserves the right to suspend or close any member's account for the following reasons:

• Creating multiple accounts.
• Registering with a false identity or providing incorrect information.
• Abusing the bonus system.
• Registering as a minor.
• Suspected money laundering or involvement in illegal activities.
• Misconduct toward ok99 staff.

Members may close their account at any time by contacting support. You will be given the opportunity to withdraw any remaining balance before the account is closed.

9. Privacy & Data Protection

Ok99 takes member privacy seriously. Any information you provide is used solely to improve ok99's services and for identity verification purposes.

• No personal information is shared with third parties.
• All data is protected with 256-bit SSL encryption.
• Payment details are not stored on ok99 servers.
• Members can view and update their personal information at any time.

For more information, visit our Privacy Policy Visit the page.

10. Changes to Terms & Contact

Ok99 may update these terms and conditions at any time. Members will be notified of any changes via email or platform notification. Updated terms take effect from the date they are published.

If you have any questions about our terms, please contact our support team: