1. Home
  2. Privacy Policy
Data Protection Policy

Ok99 Privacy Policy — Our Commitment to Protecting Your Information

The privacy of your personal data and transactions at ok99 is our highest priority. This page explains in plain terms what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

SSL Encryption

No Data Sharing

KYC Verification

24/7 Security

Table of Contents

The Core Pillars of ok99's Privacy Protection

Six core principles we follow to protect your data

256-Bit SSL Encryption

Every transaction and data exchange on ok99 is secured with banking-grade 256-bit SSL encryption. No outside party can read it.

No Sharing with Third Parties

Ok99 never sells or shares your personal data with any advertiser or third party — that is our commitment to you.

Minimal Data Collection

Ok99 only collects information that is strictly necessary for providing services and verifying identity. No additional data is requested beyond what is needed.

You Are in Control of Your Data

At ok99, you can view, correct, or request deletion of your personal data at any time. Your data belongs to you.

Retention for a Defined Period

Ok99 does not retain your data indefinitely. Once the required retention period ends, your information is securely deleted or anonymized.

Opt Out of Marketing

You can opt out of ok99 marketing messages at any time. Unsubscribing from promotional emails or SMS takes just one click.

Full Privacy Policy

This Privacy Policy applies to all services on the ok99 platform. Each topic is explained in plain language below. If you have any questions, please reach out to our support team.

1. Introduction & Scope

Ok99 takes your privacy very seriously. This Privacy Policy explains what information ok99 collects about you, why we collect it, how we use it, and how we keep it secure.

By using the ok99 website, mobile app, or any of our services, you confirm that you have read and agreed to this Privacy Policy. This is ok99's Terms & Conditionsan integral part of.

In Short: ok99 collects your data solely to provide you with better service — never for commercial purposes or to sell to third parties.

2. What Information We Collect

Ok99 collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Registration
Payment Information BKash/Nagad number (partial), transaction history During Deposits & Withdrawals
Technical Information IP address, device type, browser Automatically while using the platform
Gaming Information Betting history, game logs, win/loss records Play Time
KYC Documents NID/passport photo, selfie At the time of first withdrawal verification

Ok99 never stores your bKash PIN, bank password, or full payment card number. Payment details are only retained partially for transaction verification purposes.

3. Why We Collect Your Information

Ok99 collects data only for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Identity Verification: To keep accounts secure and prevent access by minors.
  • Service Operations: To process deposits, withdrawals, bonus payouts, and gaming services.
  • Security: To prevent fraud, money laundering, and account hacking.
  • Support: Access to your account history may be needed to resolve your issue quickly.
  • Platform Development: Analyzing usage statistics to improve the user experience.
  • Legal Obligation: Legal obligation to provide required information to regulatory authorities.
  • Promotions (Optional): To keep you informed about bonuses and offers tailored to your preferences — you can opt out at any time.

4. Who Your Data Is Shared With

Ok99 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific situations.

  • Payment Provider: bKash, Nagad, Rocket — only the information strictly necessary to complete transactions.
  • Game Providers: Minimum session data shared with game providers for Live Casino or slots games.
  • Regulatory Authority: Sharing necessary information with licensing authorities as required by legal obligations.
  • Law Enforcement: In cases of court orders or investigations.

Important: ok99 never shares your data with advertisers, marketing companies, or any other commercial entity. Any breach of this would make ok99 legally liable.

Whenever information is shared with third parties, ok99 ensures that those parties uphold the same standard of privacy protection. Every provider contracted with ok99 is bound by strict data protection terms.

5. How We Protect Your Data

Ok99 uses multiple layers of technical and procedural safeguards to protect your data. If one layer has a weakness, the others compensate for it.

Encryption256-bit SSL/TLS
Password Storagebcrypt Hashing
Two-Factor Authentication (2FA)Can Be Enabled
Server SecurityFirewall & DDoS Protection
Security AuditRegular Penetration Testing
Security Team24/7 Monitoring
  • Even ok99 staff cannot view your password — it is converted into a one-way hash.
  • If a suspicious login attempt is detected, ok99 automatically locks the account temporarily.
  • Sessions are automatically logged out after a period of inactivity.
  • ok99 staff will never ask for your password or OTP over the phone or by email — anyone who does is attempting to scam you.

What You Can Do: Use a strong password, keep 2FA enabled, and never share your login details with anyone. ok99's security systems are here to protect you, but your own awareness is just as important.

6. Cookie Policy

The ok99 website and app use cookies and similar technologies to enhance your browsing experience and save you from having to log in repeatedly.

  • Essential Cookies: Used to store login sessions and security tokens — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how the platform is being used — no personal identity is involved.

You can delete or block cookies through your browser settings, though doing so may affect the functionality of certain features. ok99 does not use any tracking cookies for advertising purposes.

7. Your Rights

As an ok99 member, you have several rights over your own data. ok99 respects these rights and supports you in exercising them.

  • Right to Access: You have the right to request details of what data ok99 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Deletion: You may request that your data be deleted after your account is closed.
  • Right to Portability: You may request a copy of your data in a standard, portable format.
  • Right to Object: You may request to stop receiving marketing communications.
  • Right to Restriction: You may request that we restrict how we process your data in certain circumstances.

To exercise these rights support@ok99.bizEmail us or reach out via live chat. ok99 typically responds within 30 business days.

Exception: Certain data may not be deletable due to legal obligations or ongoing fraud investigations. ok99 will inform you of the reason in such cases.

8. Data Retention Period

How long ok99 retains your data is determined by specific policies. Data is never kept longer than necessary.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 5 Years Financial regulatory requirements
KYC Documents 5 years after account closure AML Regulations
Gaming Logs 3 Years Dispute Resolution
Support Conversations 2 Years Quality of Service Assurance
Technical Logs 90 Days Security Monitoring

Once the retention period expires, data is either permanently deleted or anonymized so it can no longer be linked back to you.

9. Protection of Minors

Ok99 services are strictly for users aged 18 and above. ok99 does not knowingly collect any personal information from minors.

If a minor has registered by mistake and ok99 becomes aware of this, the account will be immediately closed and all associated data will be deleted.

For Parents: If you suspect your child is using ok99, please support@ok99.bizPlease let us know and we will take prompt action.

10. Policy Updates & Contact

Ok99 may update this Privacy Policy at any time. Members will be notified of significant changes via email or an in-platform notification.

Continued use of ok99 after any changes are made constitutes acceptance of the updated policy. We recommend checking this page from time to time.

Email Supportsupport@ok99.biz
Live Chat24/7 in Bengali
Response TimeWithin 5 minutes (Live Chat)
Data Request Processing30 Business Days
Quick Navigation
Introduction & Scope What Information We Collect Why We Collect Data Data Sharing Policy Security Measures Cookies Policy Your Rights Retention Period Minor Protection Policy Updates
Questions About Data Privacy?

Our support team is always available to answer any questions you may have about our Privacy Policy.

Email Us
Related Pages
Terms & Conditions Responsible Gaming About Us Frequently Asked Questions Payment Methods
Summary
Encryption256-bit SSL
Data SalesNo, never
2FA BenefitsAvailable
Data Request30 Business Days
UpdatesJanuary 2026

Join ok99 in a Safe Environment

Your data is secure, your payments are safe — register with ok99 and get a 100% bonus on your first deposit.

Register Now Log In

Frequently Asked Questions

Common Questions About Our Privacy Policy

At ok99, a bonus rollover — or wagering requirement — is the condition you need to meet before you can withdraw winnings earned from a bonus. The calculation is straightforward: multiply the bonus amount by the rollover number. Say you receive a ৳1,000 bonus from ok99 with a 5x rollover. You would need to place a total of ৳1,000 × 5 = ৳5,000 in bets. Once you've wagered that ৳5,000, whatever remains in your bonus balance becomes withdrawable. Keep in mind that the rollover only tracks bets placed with bonus funds — bets made with your own deposited money are counted separately. Some bet types (such as low-odds bets) may not count in full toward the rollover — this will be specified in the individual bonus terms. Log in to ok99 and go to "My Bonuses" to see your current rollover progress in real time.

ok99 uses "Decimal Odds" as the default format — the easiest to understand. With this format, the odds represent your total return for every BDT 1 wagered. For example, odds of 1.85 mean that a ৳1,000 bet returns a total of ৳1,850 if you win — that's your original ৳1,000 stake plus ৳850 in profit. The formula is simple: Total Return = Stake × Odds. Net Profit = Total Return − Stake. Odds of 1.00 mean no profit at all — you won't see these on ok99. Odds of 2.00 mean your money doubles if you win. The higher the odds, the lower the chance of winning — but the bigger the reward. On ok99's betslip, your potential winnings are calculated automatically as you enter your stake, so there's no need to do the math yourself.
বাংলা